The inhand app (“inhand”/”we”/”us”) provides this privacy policy (“policy”) to inform you, the user, (“you”) of our policies and procedures regarding the collection, use, and disclosure of personal information (“personal information”) and the data we collect, do not collect, store, and do not store, from users. inhand respects your privacy, and is committed to protecting such personal information. The policy applies to you and all users who download or use the inhand software (the “software”). Please see the inhand terms of service at for additional user terms and conditions.

Information collection & use

In order to facilitate the sending and receiving of samples, coupons, or online coupon codes from, and applicable to products and/or services provided by, our partner merchants/brands (“partners”) via the software or relevant inhand or partner applications, Facebook or web pages (“sites”), we collect personal information you provide when you create or login to your inhand account. This may include information directly provided by you, or provided via your authorization of the Facebook connect service. Such information includes your name, address, e-mail address, gender, and birthday. We collect your shipping address to send your samples to you, and also your phone number, to provide you with transactional notifications and to authenticate your account.

We also track areas of interest, including: the types of offers that interest you; campaigns you participate in; newsletters you subscribe to; information about how you interact with inhand or the sites, such as the products or services you view or share; how you interact with us, partners, and the pages and other accounts you follow on social media.

We also collect information related to contact you may have with us or partners via telephone, email, text, postal mail, social media interaction, or other methods of communication, for reasons such as customer support.

We may also collect personal information from time to time through other communications with you, survey responses, information downloads, product or service purchases or sharing, and user support.

As you use the software or site, certain anonymous information may be passively collected (that is, gathered without you explicitly providing the information), including your internet protocol (ip) address, operating system, browser type, the address of a referring site and your site or software activity. your internet browser may, for instance, using small files called “cookies,” automatically transmit anonymous information to us, such as the date and time you access the software or various sites. we use such information to better understand how you interact with our services, while monitoring traffic to our services, with the aim of improving our services. this information is not treated as personal information unless we combine it with or link it to any of the personally identifiable information mentioned above. while you may be able to disable cookies with your browser, doing so may affect inhand’s functionality.

Information sharing & disclosure

We will not transfer your personal information to third parties without your permission, except for the following.

We share with our partners anonymized statistics pertaining to the types of users using the software and sites and their general behaviour. we may also share your name, city-level location, shipping address, age and gender, email address, phone number, and information on your participation in any campaigns, offers and newsletter subscriptions with any current partners at their request.

In addition, we may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; or we need to share your information to provide the product or service you have requested; or we need to send the information to companies who work on our behalf (who are not partners) to provide a product or service to you. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

We may also transfer your personal information without your permission to the extent required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of law or comply with legal process served on us; (ii) protect or defend our rights or property; (iii) act in urgent circumstances to protect the personal safety, property, or privacy of our employees, users, or members of the public; or (iv) affect a transaction, restructuring or proceeding that transfers to a third party the assets or line of business to which the information pertains.

Changing or deleting your information

You may review, update, correct, or delete personal information by contacting us. Please contact us should you desire a change, and we will strive to accommodate your request as quickly as possible if we do not have any legal obligation to retain the record. See below for contact information.

Data security

Your personal information is protected for your privacy and security. We safeguard the security and confidentiality of your data using physical, technical, and managerial procedures. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.

International transfer

Your information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the privacy laws may not be as protective as those in your jurisdiction. Inhand stores and processes personal information in Ireland, and may also transfer personal information to other countries.

Business or asset transfer or sale inhand may be sold, might sell or buy businesses or assets of businesses, or inhand might merge with another business. Normally, in the instance such transactions, user information is one of the transferred business assets.

In the event that inhand, a line of business of inhand, or substantially all the assets of inhand are transferred as part of such a transaction, your information may well be one of the transferred assets. where and as required by law, inhand will make reasonable effort to provide notice on inhand and to notify you via email to the most recent email address that you have provided to inhand of any such change in ownership or control of your personal information.

Protection of minors

Children under the age of 13 are not permitted to register for, or use, inhand.

Changes to this privacy policy

If we decide to make material changes to our privacy policy, we will notify you and other users by placing a notice on our website ( You should periodically check for updates.

Contact information

If you have any questions, comments or concerns please contact us electronically at

Last updated: December 5, 2018